FAQs
Answers, simplified.
Got Questions?
We’ve Got Answers.
Whether you’re just getting started or already a pro, our FAQ section covers everything you need—from billing to features—to make your experience smoother.
View All
🚀 Getting Started
🤖 Products & Features
🔒 Security & Privacy
👥 Accounts & Support
💳 Billing & Payments
What is Biz360.ai?
Biz360.ai is an AI-powered business platform designed to help organizations manage operations, communication, automation, analytics, and customer engagement through integrated digital solutions.
Is Biz360.ai suitable for small businesses?
Yes. Biz360.ai solutions are designed to support startups, small businesses, growing companies, and enterprise organizations with scalable technology and automation solutions.
Can I request a demo?
Yes. Businesses can contact our team to request product demonstrations, consultations, and customized solution discussions based on operational requirements.
Do you offer custom business solutions?
Yes. We may provide tailored technology, automation, communication, and integration solutions depending on specific business needs and operational requirements.
What services does Biz360.ai provide?
Biz360.ai provides business technology solutions including AI-powered automation, cloud communication systems, analytics platforms, workflow optimization, and enterprise software solutions through products such as Azurea and Rivera.
What is Azurea?
Azurea is an intelligent AI and automation platform powered by Biz360.ai, focused on analytics, workflow intelligence, process automation, and business optimization technologies.
What is Rivera?
Rivera is a business communication platform powered by Biz360.ai, offering solutions such as cloud telephony, IVR systems, call management, communication analytics, and customer engagement tools.
Do your platforms support AI-powered automation?
Yes. Our platforms integrate AI-powered capabilities including workflow automation, intelligent analytics, operational insights, and advanced business process optimization features.
Is my business data secure?
We implement appropriate technical and organizational security measures to help protect customer information, systems, and operational data from unauthorized access or misuse.
Do you comply with privacy regulations?
We take data privacy seriously and implement measures aligned with applicable regulations including UK GDPR and related data protection standards.
Is customer information shared with third parties?
We do not sell customer data. Information may only be shared with trusted infrastructure, analytics, payment, or legal service providers when necessary for operating our Services.
Do I need an account to use your services?
Some Services may require account registration to access dashboards, integrations, subscriptions, or platform features.
How can I contact support?
You can contact our support or sales team through the contact information provided on our website or by emailing sales@biz360.ai.
What kind of support do you provide?
We provide support through email communication, consultations, onboarding assistance, and technical guidance depending on the service or agreement level.
Do you offer subscription-based services?
Yes. Some Biz360.ai services may be provided through subscription or recurring billing models depending on the selected solution.
Are payments refundable?
Unless otherwise stated in a specific agreement or offer, payments are generally non-refundable.
Can pricing change over time?
Yes. Pricing, features, and service structures may be updated periodically with prior notice where applicable.
What payment methods do you accept?
Payment methods may vary depending on region, service type, or billing arrangements. Contact our team for current billing options.
Load More