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Biz360.ai Suite Manage Smarter, Together

Master Your Communication with
Call Reporting

Comprehensive insights into call recording, IVR, and call center performance for modern enterprises who demand precision.

See It in Action
Rivera-Dashboard

star  Seamless Integrations With Industry-Leading Communication Systems

  • Avaya-logo-black
  • Grabdstream-logo-black
  • Cisco-logo-black
  • Yeastar-logo-black
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  • Alcatel-logo-black
  • Mitel-logo-black
Features Built for real work

Features That Keep Your
Business Connected

Empower your team with tools that simplify, align, and accelerate productivity. All under one unified workspace.

Smart Cost Visibility

Track communication expenses with clarity. Monitor spending patterns, daily usage, and cost trends across teams and departments.

Dashboard-demo
Understand Usage Trends

Gain deeper visibility into call activity, peak hours, and communication behavior with real-time insights and reporting.

Cost-Trends
1 %
On time
1 hrs
Time saved
1 %
Priority met
Centralized Monitoring

Manage and monitor all communication activity from a single platform with complete operational visibility.

AI intelligent Alerts

Stay informed with smart notifications for unusual activity, budget thresholds, and sudden usage spikes.

Ai Insights
Seamless Integration

Connect effortlessly with existing EPABX systems and business platforms for a smooth and uninterrupted workflow.

Support
AVAYA 8/8
Grandstream 8/8
Yeastar 8/8
Many More PBX Systems 8/8
Benefits Designed for Modern Teams

Why Businesses
Choose Rivera?

Unified Dashboard

Say goodbye to tab overload. Manage calls, transcripts, and analytics in one unified place.

Smarter Cost Control

Monitor communication usage and reduce unnecessary telecom expenses.

Improved Accountability

Track call activity clearly across users and teams in one centralized view.

Detailed Call Tracking

Track durations, hold times, and resolution rates automatically. No more guesswork.

Custom Routing Workflows

Create drag-and-drop IVR flows tailored to your customer journey — no coding needed.

Secure & Compliant

From small teams to scaling orgs, Rivera ensures your data stays secure, reliable, and compliant.

Questions Value, built for scale.

Frequently Asked Questions

From pricing to features — here are the answers to your most common questions. No guesswork, just clarity.

How quickly can we deploy Rivera?
Most teams are live in 24-48 hours. Connect your telephony provider, configure routing rules, and invite agents. No infrastructure changes required.
Which phone systems do you integrate with?
Native integrations with RingCentral, Avaya, Grandstream, Yeastar, Cisco Webex, Zoom Phone, and 50+ others via SIP/webhook connectors.

Is call data secure and compliant?
Yes. SOC 2 Type II, HIPAA, PCI-DSS, and GDPR compliant. All data is encrypted at rest and in transit. Role-based access and audit logs included.
Can we export reports to BI tools?
Absolutely. Export to CSV, PDF, or push directly to Power BI, Tableau, Looker, and Salesforce via native APIs and scheduled syncs.
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